Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with dealership and factory standards. Communicate with parts d[...]
Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiri[...]
Keep all vehicles clean and ready for delivery or display. Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership). Exceeding our customers’ expectation on delivery cond[...]
Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiri[...]
Takes accountability for all essential duties and responsibilities as outlined in the assistants & associates team job descriptions. Primarily responsible for the people leadership of the team. Mentors, trains, and provides professiona[...]
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with dealership and factory standards. Communicate with parts d[...]
Keep all vehicles clean and ready for delivery or display Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership) Lot presentation (housekeeping, display) Exceeding our cu[...]
A Service to Sales Team Member is one that will interact with existing service clients in a variety of ways. This role requires Team Members to consistently deliver a high level of customer service in all interactions. This Team will e[...]
Handling heavy outbound and inbound phone contacts. Following up with customers about their experience at OpenRoad. Contacting customers to schedule sales appointments. Providing customers positive experiences through excellent service[...]
Analyzing the current lease portfolio to identify opportunities for renewing these guests into another lease contract. Contacting guests prior to lease-end in order to schedule a vehicle inspection of their current vehicle. Working in [...]