Provide exceptional customer service by determining each prospective client’s vehicle needs by asking questions and listening. Promote new business and contribute to the company’s customer base by seeking new customers through pros[...]
Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due. Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointme[...]
Purpose defines who we are and gives us reason to exist as an organization. By living our Purpose, we will make an impact that matters. Learn from deep subject matter experts through mentoring and on the job coaching Be encouraged to d[...]
Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern docume[...]
Keep all vehicles clean and ready for delivery or display Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership) Lot presentation (housekeeping, display) Exceeding our cu[...]
Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiri[...]
