Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due. Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointme[...]
To champion OpenRoad's Climate Goals. Greet parts customers and vendors in a friendly and courteous manner. Deliver parts and equipment to customers and vendors in a timely manner consistent with department schedule. Offer appropriate [...]
Build strong customer relationships and operate the Parts Department at maximum efficiency and profitability. Hire, train, motivate, counsel, and monitor the performance of parts department staff. Direct and schedule tasks and activiti[...]
Establish long- and short-term goals for the Finance & Insurance department, including objectives for turnover, profit, percentage, and finance source. Establish methods and procedures to accomplish above planned objectives. Analyze pe[...]
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with dealership and factory standards. Communicate with parts d[...]
Recruit and provide training for service department staff to promote customer satisfaction and high quality service. Ensure that customer complaints and misunderstandings are handled in a fair, timely, and professional manner. Generate[...]
The Parts Manager is responsible for overseeing the Parts department and maintaining a high level of operational excellence, interdepartmental cooperation and customer satisfaction at all times. If you love the idea of joining an organ[...]
Prepare the showroom and ensure it is in an attractive and desirable state at all times. Assist in greeting and welcoming customers and provide excellent customer service. Provide support to the Sales Department during the vehicle deli[...]
Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contributing to company's customer base by seeking new customers through prospectin[...]