Embark on a journey of distinction and excellence with Rolls-Royce Motor Cars Vancouver. As an Assistant Brand Manager, you will be the embodiment of our commitment to unparalleled luxury and impeccable service. This role is not merely[...]
training, motivating, counseling, and monitoring the performance of all PSR staff within the BC RegionEnsures every employee has a thorough understanding of his or her duties and responsibilities (via PSR Compensation Plan)Leads by exa[...]
Provide exceptional customer service by determining each prospective client's vehicle needs by asking questions and listening. Promote new business and contribute to the company's customer base by seeking new customers through prospect[...]
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with dealership and factory standards. Communicate with parts d[...]
Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due. Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointme[...]
Handle customers inquiries promptly and accurately, listen to vehicle concerns and write repair orders. Ensure repair orders and all paper work is legibly and accurately completed, with all customer requests or points of concern docume[...]
A Service to Sales Team Member is one that will interact with existing service clients in a variety of ways. This role requires Team Members to consistently deliver a high level of customer service in all interactions. This Team will e[...]