A Service to Sales Team Member is one that will interact with existing service clients in a variety of ways. This role requires Team Members to consistently deliver a high level of customer service in all interactions. This Team will e[...]
Receiving parts orders in the morning Putting away all stock and keeping parts department organized and clean Delivering parts in afternoon after stock orders are complete Packing out of town shipments Receiving courier deliveries and [...]
Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due. Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointme[...]
Provide exceptional customer service by determining each prospective client’s vehicle needs by asking questions and listening. Promote new business and contribute to the company’s customer base by seeking new customers through pros[...]
Takes accountability for all essential duties and responsibilities as outlined in the assistants & associates team job descriptions. Primarily responsible for the people leadership of the team. Mentors, trains, and provides professiona[...]
Receive repair orders from dispatch tower/Service Advisor and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with dealership and factory standards. Communicate with parts d[...]
Selling new and pre-owned vehicles by determining customer needs. Maximize vehicle sales and profit by meeting and exceeding established sales goals. Promote new business and contribute to company’s customer base by seeking new custo[...]
Keep all vehicles clean and ready for delivery or display. Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership). Exceeding our customers’ expectation on delivery cond[...]
Analyzing the current lease portfolio to identify opportunities for renewing these guests into another lease contract. Contacting guests prior to lease-end in order to schedule a vehicle inspection of their current vehicle. Working in [...]