Key Account Manager- Greater Montreal Area
Rich's, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich's is a global leader with a focus on everything that family makes possible. Rich's®—Infinite Possibilities. One Family.
Purpose Statement
The Key Account Manager will be accountable for the execution of the Regional Customer Strategic plan priorities and AOP objectives within their assign geography - coordinating with the sales team against the growth management of assigned market targets.
This professional will cover the greater Montreal area and 25% travel is required
Key Accountabilities and Outcomes
- Drive market penetration of assigned operator base holding and driving distribution
- Achieve individual and market case/financial margin targets through the successful and consistent execution of Regional Customer strategies and delivering of the Rich Experience through the focus of well refined local market plans
- Develop along with National Sales Manager, annual account plans for the local market plan and sales goals utilizing sales objectives, profit expectations and placements of priority product categories.
- Consistent and thorough utilization of system tools (e.g.; CRM, SDS and Blacksmith)
- Aggressively driving distributor access and operator pull-through of new product priorities
- Key segment support
- Achieve volume and margin plans by market: base solidification and growth, strategic category, and RONA/GM capture.
- Build, and coordinate the execution of individual market plans and quarterly governance structures including: Category/Segment/Operator specific targeting to tactically capture category share in each market.
- Support Regional Customer intelligence capture initiatives
- Establish effective relationships with key Distributors contacts in Zone. Such as Portfolio training, Sales meetings, Trade functions, Business reviews, Other key distributor functions
- Responsible for entry of sales deals and is key liaison between customer order process and WHQ support teams
Knowledge, Skills, and Experience
- Post-secondary education in business or marketing. University degree preferred.
- Minimum of 3 years of food service sales and direct selling experience required, bakery strongly preferred
- Demonstrated negotiation skills
- Solid written and verbal communications skills to include strong presentation skills
- Solid financial acumen to include understanding of P&L's
- Demonstrated ability in multi-tasking/problem solving/troubleshooting
- Exceptionally self disciplined and organized
- Demonstrated solid influential skills
- Solid proficiency in Microsoft Office applications (Word, Excel and PowerPoint)
- Serv-safe certification preferred
- Ability to lift up to 50 lbs (i.e.; product samples cases, etc.)
- Ability to stand for 6 or more hours during the work day (i.e.; trade shows, product demonstrations, etc.)
- Ability to travel up to 25% in the Montreal area #CORP123 #LI-RT1
In accordance with the Canadian Human Rights Act, Rich Products of Canada Limited, its subsidiaries and affiliates ("Rich's") will not discriminate against an applicant or employee on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, age, sex, record of offences, marital status, family status, handicap, sexual orientation or any other legally recognized protected basis under federal, provincial, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation under certain provincial or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich's. Please contact Rich's Human Resources department at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.