Inside Sales Representative

Tasks

• Handling customer inquiries and providing recommendations regarding their parts needs, whether by phone, email, or directly at the counter.
• Preparing price estimates based on specific customer requests.
• Updating customer information in the sales management system.
• Managing the preparation and follow-up of customer orders.
• Handling and resolving issues related to deliveries or product errors.
• Supplying necessary parts and accessories to mechanics.
• Performing other tasks related to the smooth operation of the service.

Advantages

• A competitive salary based on your skills.
• A comprehensive group insurance plan.
• A retirement plan with employer contributions.
• An annual allowance of $175 for the purchase of work boots.
• A family-oriented atmosphere with support from senior management for a career in continuous growth.
• A dynamic work environment offering diverse challenges.
• A relaxed and friendly atmosphere for your daily comfort.

Job requirements

• At least 2 years of experience in a similar role.
• Knowledge of mechanical parts for heavy vehicles.
• Proficiency in French (spoken and written) and intermediate English to serve the English-speaking clientele 40% of the time.
• Good computer skills, knowledge of SAP software is an asset.

Desired profile

• You demonstrate a strong sense of autonomy and organization.
• You are dynamic and enjoy a fast-paced work environment.
• You are known for your communication skills and positive attitude.
• You have good judgment when dealing with unforeseen situations.