Sr Regional Sales Director

September 27 2024
Industries Retail
Categories Retail, Sales Management,
Toronto, ON • Full time

Why join us?


Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

The Senior Regional Sales Director is accountable for managing the business strategy for the country, including distribution footprint, sales team deployment, and competitive analysis with alignment with MillerKnoll enterprise goals and strategic objectives. Additionally, they are in charge of developing, leading and motivating the selling team (staffing, training, coaching) for the Canadian market, guiding them to enhanced performance.

Core Responsibilities:

  • Achieve assigned goals for market share growth, revenue, order/shipment volumes, as well as margin percentage.
  • Guides team leaders and sellers through all sales activities and processes within the parameters of the MillerKnoll Sales process/Sales Methodology, utilizing corporate tools/resources provided.
  • Engages with key dealers within the Region to develop annual joint business plans and has regular dealer reviews to review progress to plan and identify necessary changes or adjustments.
  • Evaluates the performance of the regional sales team and makes adjustments as needed for effective deployment of personnel.
  • Hires, develops and maintains a professional, enthusiastic, competent and committed sales staff-measured by performance results, employee morale.
  • Interfaces regularly with A+D/CRE Director(s) on overall influencer strategy.
  • Leads the market strategy in smaller to mid-size regions of the country, engaging all distribution partners within the regions.
  • Collaborate with Regional Sales Director on the Toronto market strategy. Engages all business partners of each vertical market segment within the region to determine how to support their strategies.
  • Collaborate with peers in the Sales Leadership team for best practice sharing.
  • Supports team members accountable to budget management, discounting, account planning and relationship management of customers.
  • Manages within assigned expense budget.
  • Provides timely, accurate regional reporting as required by Executive Sales Leadership and Sales Operations.
  • Utilizes Salesforce (CRM) information to manage an active sales funnel. Accurately complete monthly forecasts of expected sales volume, by account, by product line.
  • Works strategically with business partners within MillerKnoll North America and utilizes the current Regional Operating Agreements
  • Performs additional responsibilities as requested to achieve business objectives.

Required Education and Experience:

  • Bachelor's degree in marketing, Business Administration or related field. Equivalent level of experience considered if evidence of ongoing professional development.
  • 5+ years of Senior sales leadership experience, demonstrating a proven track record of leadership success and knowledge of contract/capital goods industries.
  • 7+ years of successful contract/capital goods selling.
  • Knowledge of the contract interiors industry, services and culture, as well as the ability to differentiate products/services from the competition.

Skills and Competencies:

  • Advanced selling skills, e.g. account penetration, strategic selling, conceptual selling, issues-based selling, consultative selling, negotiation and contracts (closing).
  • Ability to think strategically and execute tactically.
  • Must possess business/financial acumen and be profit conscious.
  • Ability to think strategically and execute tactically.
  • Strong organizational and problem-solving skills as well as the ability to collaborate and negotiate.
  • Assertive, self-starter with the self-confidence and ability to represent MillerKnoll in a professional manner to gain a high level of confidence from a diverse group of customers.
  • Able to work and thrive in a fast-paced, changing environment, at all levels of the organization and able to build long term relationships with customers/partners.
  • Ability to generate, explore and clarify new ideas and creative solutions
  • Passion for the sales process with an understanding of its foundations, actively seeking opportunities, calculating risk and committing to action.
  • Excellent verbal, written and interpersonal communication with strong emphasis on listening people management skills and ability to work/contribute in a team environment.
  • Demonstrated high personal performance standards, the desire and ability to continuously learn and must be results-oriented, as well as the ability to gain a high level of confidence from subordinates and many customers.
  • Demonstrated high level of integrity and business ethics.
  • Willingness and ability to travel as required.
  • Ability to effectively use office automation, communication, software and tools used in the MillerKnoll office environment.

Who We Hire?


Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.

Apply now!

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