Sales Manager

About Metro Toronto Convention Centre

Widely recognized as top-of-class by meeting and event organizers around the world, the Metro Toronto Convention Centre (MTCC) has hosted over 22,000 events in our four-decade history. We are proud to support the local tourism industry as one of North America's leading convention centres, having added more than eight billion dollars in direct spending economic impact to our community. MTCC is a Crown Corporation of the Province of Ontario and is proudly governed and led by an executive management team and an independent board of directors comprised of senior private sector business leaders.

The Metro Toronto Convention Centre prides itself on its professionalism and dedication to making every event it hosts memorable for its customers and guests alike.

For a behind the scenes look at how our team helps our customers create successful events, visit our Instagram page:

@lifeatmtcc

Reporting to the Senior Account Manager, the Sales Manager is responsible for optimizing occupancy and maximizing rental revenues by prospecting and closing new business as well as introspecting existing clients for additional and repeat business. The role would be focused on the Catering & Corporate business markets.

This opportunity offers hybrid work arrangements.

Job Description

1. Corporate Sales Goals:

• Prospect and communicate with new and existing clients.
• Respond to and qualify inbound inquiries and tourism leads in a timely manner.
• Create proposals that outline available space and applicable pricing within set parameters and issue space proposals, including room rental pricing and other relevant building information.
• Negotiate agreement terms, issue contracts, and follow through to secure signed agreements.
• Perform necessary administrative duties, including tasks using venue management software (Momentus).
• Provide mentorship and leadership to the sales support team.
• Collaborate with Destination Toronto, local hotel partners, and other suppliers that support our business operations.
• Conduct site visits with prospective and existing clients interested in booking meeting space.

2 Public Relations:

• Represent the company at local, regional, national, and U.S. based industry events, tradeshows, and sales activities to drive business development.
• Develop and maintain positive relationships with clients.
• Collaborate with meeting planners and event organizers to understand the specific needs and requirements of their events.
• Engage with preferred in-house contractors to share information and promote their services, aiming to secure future business opportunities.
• Offer positive leadership by mentoring and coaching Sales Coordinators, supporting their growth and improvement in all aspects of their role.
• Provide support to various departments by clarifying client expectations and defining key measures of success.

Job Qualifications

• University Degree or College Diploma in Hospitality or similar field.
• Minimum 3-5 years of convention, hotel, or similar field experience.
• Knowledge of hospitality industry, demographics in surrounding area, individual markets.
• Computer Skills: Microsoft Office, Momentus experience is an asset.
• Ability to multitask, negotiate, and represent the company.
• Ability to work under time pressures and deadlines.
• Ability to network, build, create and maintain relationships.

Interested applicants are asked to submit their application online no later than:

February 14, 2025

Please note: The Metro Toronto Convention Centre is proud to provide employment accommodation during the recruitment process. During any stage of the recruitment process, applicants have the right to request accommodation.