Key Accounts Manager

OTT Pay Inc. is an established, fully funded fintech company focused on delivering streamlined financial payment solutions. With a strategic focus on both acquiring and issuing business, we are developing a mobile-first platform that offers a wide range of financial services, loyalty programs, and innovative products, including credit cards, payment solutions, e-commerce, gift cards, and more. We are a results-driven, forward-thinking organization that values goal orientation and continuous improvement.

At OTT Pay, you will find abundant opportunities for professional growth, working alongside a talented and diverse team from various industries. Our collaborative and innovative environment fosters learning and development, empowering you to excel and make a tangible impact. This is a unique chance to join a company dedicated to reshaping financial solutions for the future.

We are looking for 2 Key Accounts Managers to support our business growth in Canada and our launch into the U.S. This is a permanent full time position working onsite at our Toronto Office along Leslie Street.

What's in it for you:

· Competitive Salary

· Extended Health, Dental, and Vision Benefits

· Life and Disability Insurance

· Performance Bonus

· Vacation Leave, Parental Leave and Family Medical Leave

· Centrally located modern and spacious offices close to Eglinton and Leslie

· Free use of onsite Gym and Sports Facilities, and regular Company Social Events

· Learning and Professional Development Support

· A chance to work in a dynamic, collaborative, progressive and high performing team

· Community involvement through the annual Terry Fox Run

· Tremendous opportunities for Growth and Development

How you will contribute:

· Responsible for contacting, negotiating, and conducting strategic account management activities with some existing key accounts (major retailers or distributors) to achieve sales targets.

· Develop and maintain good relationships with key accounts, understand customer needs, and provide professional solutions.

· Develop and execute sales plans and strategies to achieve sales objectives and performance indicators.

· Conduct market research to understand market dynamics and competitors, provide data support for sales strategies and plans.

· Analyze sales data, prepare sales reports and sales forecasts, and track sales performance in a timely manner.

· Participate in customer contract negotiations, ensure contract terms align with company interests and policies, and manage contract signing and administration.

· Coordinate internal and external resources, collaborate with other departments (such as marketing, supply chain, finance, etc.) to meet customer needs and drive sales.

· Provide exceptional customer service to clients, promptly addressing inquiries, resolving issues, and ensuring client satisfaction.

· Act as a point of contact for clients, maintaining regular communication and building long-term relationships to drive repeat business.

· Monitor and assess client feedback and market trends, providing insights and recommendations to optimize sales strategies and offerings in the local market.

· Demonstrate expertise in payment sales, including knowledge of payment processing solutions, pricing models, and industry regulations.

· Identify and pursue new sales opportunities in the payment industry, leveraging existing relationships and market insights.

· Collaborate with payment partners and vendors to develop joint sales strategies and expand payment-related offerings to key accounts.

· Stay updated with the latest payment industry trends and competitor activities, providing feedback and recommendations to the company's leadership team.

What you bring to the table:

· Bachelor's degree or above in marketing, sales management, or a related field preferred.

· Minimum of 3 years of provable experience in managing key accounts and acquiring new key accounts, within merchant acquisition or payment solutions.

· Experienced working in a Fintech startup

· In-depth knowledge and experience in payment sales, including payment processing solutions, pricing models, and industry regulations.

· Proven ability to identify and pursue new sales opportunities in the payment industry, with a track record of achieving or exceeding sales targets in the payment sales domain.

· Excellent sales skills and negotiation ability, able to establish good relationships with customers.

· Strong market analysis, sales planning, and sales data analysis skills.

· Strong communication skills and team collaboration spirit, able to effectively coordinate and collaborate with internal and external parties.

· Self-driven and able to work under pressure, maintaining a positive sales attitude in a high-pressure environment.

· Proficient in using office software and sales management tools.

· Excellent English verbal and written communication, fluency in French will be an asset

This is an onsite position and the successful candidate will be required to report to the office Mon-Fri from 9:00am to 5:30pm.

Visit our website at https://ottpay.com/.

We are committed to fostering a diverse and inclusive workplace, welcoming individuals from various backgrounds and experiences to contribute to the future of payments. At OTT Pay, our team values collaboration, support, and mutual growth. We actively work to build an inclusive culture that encourages the development of all team members. As an equal opportunity employer, we welcome applications from all qualified candidates, including those with disabilities. If you require accommodation during the application or interview process, we will work with you to ensure your needs are met.

We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted.