IT Project Manager

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of "we're here to help people" is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Project Manager, Technology to join BrokerLink in one of our offices in our Alberta, Ontario, or Atlantic region on a permanent full-time basis.

We are looking for a Project Manager, who can work as part of the Technology department in standardizing a workflow for project intake for IT requests. Who can also manage through completion and close maintenance requests.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• 'Dress for your day', dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2024

What the Role Entails:

• Intake process for IT tasks such as maintenance requests
• Manage IT projects within the business space focusing on end-to-end user onboarding and system integration tasks.
• Execute an IT intake process, manage exceptions and issues to conclusion; set and continually manage project expectations with team members and other stakeholders.
• Define project scope and deliver technology updates in collaboration with management, internal teams, and stakeholders plus key vendors.
• Create an environment where project management standards are followed and status of work in progress, issues, decisions, and resourcing is well understood.
• Work with a dedicated teams and manage resource assignment scheduling across multiple projects within the program.
  • Delegate tasks and responsibilities to appropriate personnel
  • Coach project team members to take positive action and accountability for their assigned work.
• Plan and schedule project timelines and milestones using appropriate tools.
  • Identify and proactively manage project risks and issues; define issue impact and schedule any resulting changes via change management within our governance structure.
  • Identify and manage project dependencies and critical path.
  • Partner with appropriate resources to provide/complete required project documentation.
  • Provide consistent work progress and status against plan.
  • Deliver status reports, change proposals, and governance presentations.
  • Resource allocations and forecasting to be readily available.
  • Effective and consistent time management
• Proactively manage changes in project scope and devise contingency plans.
• Build, develop, and grow any business relationships that are considered vital to the success of the project.
• Stay organized and pay attention to details.

The Successful candidate will have:

*If you feel you have the equivalent skills, please apply*

• Minimum of 5 years of progressive experience in IT Project Management delivery, including presenting to management
• PMO designation an asset
• Knowledge of Smartsheet is an asset
• Strong ability to develop and manage relationships with stakeholders, team members, technical vendors.
• Excellent communication skills (written/verbal)
• Navigates effectively and thrives working in a fast-paced environment.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage - https://www.brokerlink.ca/campaign/discover-brokerlink

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!