Inside Sales Representative

OTT Pay Inc. is an established, fully funded fintech company focused on delivering streamlined financial payment solutions. With a strategic focus on both acquiring and issuing business, we are developing a mobile-first platform that offers a wide range of financial services, loyalty programs, and innovative products, including credit cards, payment solutions, e-commerce, gift cards, and more. We are a results-driven, forward-thinking organization that values goal orientation and continuous improvement.

At OTT Pay, you will find abundant opportunities for professional growth, working alongside a talented and diverse team from various industries. Our collaborative and innovative environment fosters learning and development, empowering you to excel and make a tangible impact. This is a unique chance to join a company dedicated to reshaping financial solutions for the future.

We are looking for an Inside Sales Representative to support our business growth in Toronto and will be reporting directly to the Marketing Manager. The Inside Sales Representative will be offering our industry leading suite of payment technology solutions including In-Store POS Terminals, Online E-Commerce and Mobile App payment acceptance integration.

Given the short-sales-cycle inherent to the merchant services industry, speed and persistence are critical in securing new clients. In this position you will receive qualified hot Inbound Leads from the OTT Pay website and other channels that are expected to close at a high percentage. Furthermore, the Inside Sales Representative nurtures existing databases of potential clients who are already familiar with our brand and conducts occasional Outbound campaigns designed to upsell and win new business.

This is a permanent full time position working onsite at either Toronto Office or Montreal Office.

What's in it for you:

· Competitive Salary

· Extended Health, Dental, and Vision Benefits

· Life and Disability Insurance

· Performance Bonus

· Vacation Leave, Parental Leave and Family Medical Leave

· Centrally located modern and spacious offices close to Eglinton and Leslie

· Free use of onsite Gym and Sports Facilities, and regular Company Social Events

· Learning and Professional Development Support

· A chance to work in a dynamic, collaborative, progressive and high performing team

· Community involvement through the annual Terry Fox Run

· Tremendous opportunities for Growth and Development

How you will contribute:

· Always learning - become an expert in payment technology and knowledgeable on OTT Pay's offering with the ability to present solutions effectively to prospects.

· Respond promptly to inbound leads, gather relevant information, and qualify leads based on predefined criteria.

· Repeatedly call out on leads that have inquired online, listen to their needs, present product information and propose the best solution for them to be able to process credit card transactions. These are warm leads, not cold calling.

· Negotiate pricing and offer promotions to win business when necessary.

· Update the Salesforce CRM and follow up on Leads frequently.

· Develop a plan to effectively manage a pipeline of opportunities and drive revenue growth

· Submit complete paperwork, assisting with the onboarding process for new clients.

· Collect required documentation, completing application forms, and ensuring compliance with regulatory requirements.

· Represent the OTT Pay brand values and embody the highest ethical standards.

· Collaborating with internal teams such as customer service, operations, and finance to ensure seamless communication and execution of sales initiatives.

· Maintaining accurate records of sales activities, customer interactions, and relevant information in our CRM system.

· Assisting in the development and implementation of sales strategies and campaigns to drive revenue growth.

· Providing regular reports and updates to the sales management team on inbound leads, sales performance, trends, and customer feedback.

· Contribute to establishing processes and implementing best practices to help boost efficiencies for Sales.

What you bring to the table:

· Bachelor's degree in Business Administration, Marketing, or a related field.

· Must have proven experience in a sales or customer service role, preferably in the POS payment industry or a related field.

· Prior experience in a quota driven sales environment for small to medium size clients.

· Strong organizational skills with the proven ability to manage a sales pipeline.

· Excellent communication and interpersonal skills, with the ability to build rapport and establish relationships with clients and internal teams.

· High energy level and self motivation

· Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce)

· Analytical mindset with the ability to gather and interpret data to support decision-making.

· Detail-oriented with a focus on accuracy and quality in all tasks.

· Ability to work independently as well as part of a team in a fast-paced environment.

· Tech savvy

This is an onsite position and the successful candidate will be required to report to the office Mon-Fri from 9:00am to 5:30pm.

Visit our website at https://ottpay.com/.

We are committed to fostering a diverse and inclusive workplace, welcoming individuals from various backgrounds and experiences to contribute to the future of payments. At OTT Pay, our team values collaboration, support, and mutual growth. We actively work to build an inclusive culture that encourages the development of all team members. As an equal opportunity employer, we welcome applications from all qualified candidates, including those with disabilities. If you require accommodation during the application or interview process, we will work with you to ensure your needs are met.

We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted.