Director - Partnerships and Key Accounts
OTT Pay Inc. is an established, fully funded fintech company focused on delivering streamlined financial payment solutions. With a strategic focus on both acquiring and issuing business, we are developing a mobile-first platform that offers a wide range of financial services, loyalty programs, and innovative products, including credit cards, payment solutions, e-commerce, gift cards, and more. We are a results-driven, forward-thinking organization that values goal orientation and continuous improvement.
At OTT Pay, you will find abundant opportunities for professional growth, working alongside a talented and diverse team from various industries. Our collaborative and innovative environment fosters learning and development, empowering you to excel and make a tangible impact. This is a unique chance to join a company dedicated to reshaping financial solutions for the future.
We are looking for a Director - Partnerships and Key Accounts with proven experience in the payments industry to join our growing team. The Director - Partnerships and Key Accounts is responsible for revenue generation, optimization and retention (75%) and senior management participation (25%) in OTT Pay's merchant acquiring business. This is a full-time permanent position working 100% onsite at our 1123 Leslie St Office.
How you will contribute:
· Upgrade and upskill business development & account management organization.
· Build, develop, and manage key account management team capable of achieving the business targets defined by the employer.
· Develop and execute exhaustive key account strategy plan.
· Develop and retain relationships for OTT Pay for the acceptance of:
o WeChat Pay, Alipay, China Union Pay (QR Code)
o Credit Card and Debit Card; and
o Other methods of payments that are provided by OTT Pay.
· Leverage existing traditional revenue generating channels utilizing existing POS and virtual POS solutions:
o WeChat Pay, Alipay, China Union Pay (QR Code)
o Payment processor revenue sharing partnerships
o POS solutions
· Secure and optimize existing Tier 1 strategic partnerships by leveraging sophisticated CRM techniques
o Marketing
o Processors / Acquirers / ISO's
· Serve as a senior management point of escalation for matters relating to processors, key suppliers, and retention in key account business.
· Participate in senior management meetings to reinforce the existing key accounts, partners and integrate all requirements cross-functionally.
· Monitor the revenue pipeline and leads, adjusting as necessary to ensure sustainable growth.
· Actively participate in contract negotiations and closing deals with key target clients/processors.
· Transfer of payment industry knowledge and best practice sharing across all core lines of business within the corporation.
· Explore opportunities to improve internal process, procedures and services to address existing and new key accounts' and partners' needs and interests.
· Leverage data and Management Information System (MIS) to make informed decisions and maximize revenue generating portfolio performance.
· Socialize industry competitive intelligence and best practices in support of management's efforts to evolve the overall corporate operating model and team strength.
· Develop account plan for key accounts.
· Perform other duties as required.
· In-depth knowledge of payment sales, including processing solutions, pricing models, and industry regulations.
· Excellent sales and negotiation skills with a proven ability to build and maintain strong relationships with both customers and strategic partners.
· Strong skills in market analysis, sales planning, and data analysis, with a track record of identifying growth opportunities and executing successful strategies.
· Proven ability to manage cross-functional teams and collaborate effectively with internal and external stakeholders through excellent communication.
· Exceptional analytical, problem-solving, and decision-making abilities.
· Ability to thrive in fast-paced, dynamic environments while working under pressure with a positive, self-driven approach.
· Proficient in office software and sales management tools.
· Excellent verbal and written English communication skills; fluency in French is an asset.
· Bachelor's degree in Business Administration, Marketing, or a related field is required; an MBA is preferred.
What's in it for you:
· Competitive Salary
- Opportunity to learn and grow with a supportive team
· Paid Vacation Leave
· Centrally located modern and spacious offices close to Eglinton and Leslie
· Free use of onsite gym and sports facilities, and regular company social events
· A chance to work in a dynamic, collaborative, progressive and high performing team
· Community involvement through the annual Terry Fox Run
· Tremendous opportunities for Growth and Development
This is an onsite position and the successful candidate will be required to report to the office Mon-Fri from 9:00am to 5:30pm.
Visit our website at https://ottpay.com/.
We are committed to fostering a diverse and inclusive workplace, welcoming individuals from various backgrounds and experiences to contribute to the future of payments. At OTT Pay, our team values collaboration, support, and mutual growth. We actively work to build an inclusive culture that encourages the development of all team members. As an equal opportunity employer, we welcome applications from all qualified candidates, including those with disabilities. If you require accommodation during the application or interview process, we will work with you to ensure your needs are met.
We appreciate all applicants for their interest; however, only those candidates selected for an interview will be contacted.