Director, Business Development
Req Id: 421304
At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have - making every day better for people as they connect, work, learn and play.
Join us. You belong at Bell.
On the Consumer and Small business team you'll work across a portfolio of brands and solutions. From Bell's best networks for the home, the office and on the go to the member benefits at Virgin Plus to the cheap and cheerful plans at Lucky Mobile we meet the connectivity needs of all customer segments in Canada.
And it's not just the options we provide, it's how we provide them. On this team you'll be a part of a focus to continuously improve the customer experience, making it more seamless, intuitive and responsive.
Summary
The Bell Neighborhood Marketing (NMT) Channel team supports over 1,100 agents nationally, externally managed by several vendors. The NMT and BMT representatives go door to door in our communities focused on non-Bell residential homes and small businesses, and our MDU representatives set up events in our partners buildings to market both wireline and wireless products and services. We are looking for a results driven Director to support Bell's Senior Vendor Managers who partner with our vendors to exceed the NMT channel activation targets, while enabling customers to connect with people, information, and entertainment. We're looking for a candidate who is proactive and continuously seeking new opportunities to improve, with a keen focus on performance measurements. They need to be capable of interpreting results and data to generate insight, with the ability to think outside the box and drive new unique approaches.
Reporting to the Vice President of Partnerships and Sales for NMT and MDU, the Director will be accountable for flawless execution to deliver the channel's expected results. This will be delivered by building business partnerships and strategic alliances with our vendor partners. The strong relationships will allow the Director to actively negotiating with the vendor partners, so they manage the successful execution of all programs to ensure the achievement of sales and productivity targets for all regions.
Key Responsibilities
- Lead a team of results driven Senior Vendor Managers
- Work closely with Bell's NMT vendors to ensure the successful execution of all programs in SFU, MDU and BMT
- Primary focus of your team will be to meet sales, agent head count and productivity, activation targets and other KPIs
- Provide weekly results to our executive team with key insights including weekly projections based on market realities
- Work with their team to launch and manage partner programs for all Bell products within our market
- Prioritize various sales and incentive tactics that will optimize agent productivity while ensuring the team stays compliant to all quality standards
- Support their SVM team on weekly/monthly/quarterly reviews with the vendor partners
- Collaborate with the Strategy & Planning, Operations and Partnership team to ensure the vendors execute on headcount targets and productivity plans
- Collaborate with cross-functional teams on contract terms, rate cards and lead the negotiation when vendor contracts are up for renewal
- Ensure project deadlines and deliverables are consistently met
- Provide feedback such as competitive activities, pricing, product acceptance, etc.
Critical Qualifications
- Recognized leader with a clear track record
- Relationship builder and strategic thinker
- Experience leading a sales team, with demonstrated experience in enhancing productivity and optimizing a sales force
- Strong planning and organizational skills with the ability to anticipate problems, and opportunities and develop effective solutions through data-driven decision making
- Excellent communication, interpersonal, written, and analytical skills
Preferred Qualifications
- Minimum 5 years of sales experience
- Bilingualism would be an asset
- Previous vendor management experience
- Salesforce analytics experience
- NMT channel experience
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Don Mills
Work Arrangement: Hybrid
Application Deadline: 11/22/2024
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
We value the experiences that have shaped who you are, and we know the diversity of your talent will bring even greater strength to our team. At Bell, everyone belongs and you'll feel valued, respected and supported as you grow and reach your full potential.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or recruitment@bell.ca to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
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Created: Canada, ON, Don Mills
Bell, one of Canada's Top 100 Employers.