Account Manager, Small medium business (Hybrid)

Description

Take the next step in your sales career

TELUS Small Medium Business (SMB) is the fastest and largest growing business segment in the industry. We're taking the next big step in our journey to become the digital-first technology provider of choice for customers. We make it secure, simple, and worry-free.

As an Account Manager, you are a sales professional, someone who will acquire new businesses and build long term partnerships, serving private sector companies with 30-100 employees. You are an entrepreneur at heart, creative, resilient, and obsessed with exceeding customer expectations and surpassing sales goals.

What you will love about this opportunity:

• Continue your sales career with the largest and fastest growing team
• We provide the best coaches, strategy, training, resources, support and inspiration. We also have a ton of fun and celebrate individual and collective team success
• Make a true difference in the lives and success of business owners. The impact you will make in this space is significant
• Continue to sharpen your sales skills and achieve your career goals. An opportunity to develop your capabilities into a Sales Manager, Mid-Market Specialist, or Technology Expert. The opportunities for career progression are endless
• Competitive pay, benefits, and perks with uncapped earning potential, and generous company contributions to TELUS Shares and pension plan
• Hybrid work model available, offering flexibility that balances a high-performance sales culture with employee autonomy

Here's what we'll accomplish together

Our success is all about how we do things- how we think, solve problems, deliver and communicate with our customers. We deliver enhanced customer demos and configuration of specialized SMB products. Our commitment to providing differentiated solutions and experiences set us apart from our competitors. In addition to our core products and services, our advanced sales team are experts in TELUS Secure Business Plus, Meraki and public wifi, legacy voice, and enhanced single and multi-site BTV.

Here's how:

• Grow the SMB business by selling all SMB TELUS products via outbound acquisition, cross-sell and retention campaigns to new or existing TELUS customers (30 - 100 employees)
• Execute a cohesive sales motion, including customer demos, and configuration for specialized SMB products
• Lead customer discovery, develops customer proposals, and negotiates and closes the deal in a manner that sets the foundation for a long-term partnership
• Build a robust sales pipeline while developing a comprehensive strategy for long-term success
• Provides insights and customer feedback to improve marketing campaigns and programs
• Deliver best in class customer experiences, build strong relationships, and influence decision makers
• Quickly discovers customer needs, and effectively communicates the TELUS product value proposition
• Present creative and unique solutions to c-level executives
• Keep up-to-date on relevant competitive offerings, negotiate and confidently overcome objections
• Achieve monthly activation and revenue targets
• Identify cross sell opportunities, based on customer's evolving strategies, needs, and outbound campaign objectives

Qualifications

You're the missing piece of the puzzle

• Post-secondary sales or business education and/or equivalent sales experience, minimum 3 years outbound sales experience
• An accomplished sales professional that is obsessed with achieving sales goals
• A proven track record managing a sales funnel, and understand and implement activities that drive pipeline and outcomes
• C-level communication skills and strong ability to influence decision makers and stakeholders
• Advanced technology knowledge and business acumen
• Experience and confidence with virtual sales, specifically utilizing live meeting tools
• Enhanced negotiation and problem solving skills, known to be a creative thinker
• Able to handle objections, and identifying and addressing true objections
• Passionate about creating best-in-class customer experiences and a proven track record of cultivating and fostering relationships
• Experience with CRM tools (SalesForce.com, considered an asset)
• PC skills, including MS Word, Excel, PowerPoint, Outlook, Google