Sales Development Representative Associate

January 22 2025
Industries Consulting services
Categories Consulting Services,
Mississauga, ON • Full time

Job Description

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services — all powered by the world's largest network of Advanced Technology and Intelligent Operations centers. Our 733,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.

In today's business environment, growth isn't just about building value—it's fundamental to long-term business survival. So how do organizations sustain themselves? The key is a new operating model—one that's anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clients—by harnessing talent, data and intelligence to redefine their operating models.

Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Sales Development Representative

  • Use CRM tools to identify best-fit inbound and outbound leads to contact

  • Be the first point of contact for communication with customers via email or phone outreach

  • Use creative techniques to identify the right client to reach out to, based on seasonal moments, product offerings, and more using a variety of outreach tools

  • Manage your time and prioritize your work using our internal CRM tools and ensure up to date monitoring of your

  • Understand, validate, and overcome customer objections

  • Work collaboratively with different teams and share knowledge and learnings, to improve overall performance

  • Conduct additional analyses to identify gaps within existing processes or ways of working

  • Work closely with management to solve for challenges and improve team performance

  • Work towards individual and team KPIs on a weekly basis

Qualifications

Basic Qualifications:

  • Minimum of 6 months experience in sales, marketing or customer service

  • Experience working with data analytics and CRM tools including Salesforce, Tableau and Google Suite

Preferred Qualifications

  • Exceptional written and verbal communication skills

  • Self-reliant, adaptable, decisive and professional; able to effectively multi-task in a dynamic environment

  • An innovative mind always willing and able to contribute creative solutions to problems as they arise

  • Strong analytical and reporting skills; experience using data driven solutioning to drive positive business outcomes

  • 6-9 months of outbound calling experience

  • Proficiency in Microsoft Office or Google Suite

  • Bachelor's degree

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