Retail Support Associate | Masonville Place, London, ON

Description

What does it mean to join our TELUS family?

• Our goal is to provide Canadians with an excellent experience, by connecting with our customers and meeting all their needs under one roof
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
• We strive to ensure you have the support and resources you need to be successful at work and at home
• We offer the opportunity to work with all of our brands

As a Seasonal Retail Support Associate in our stores, you can expect to:

• Be part of a high performing team where contributions are measured and recognized
• Work in a fast paced environment, where every day is different
• Engage with customers to build rapport, identify their needs, and ensure a positive shopping experience
• Work closely with Sales Representatives and Store Managers to achieve store goals and maintain a positive work environment
• Assist with daily store operations, including managing inventory, restocking shelves, and ensuring the store is clean and well-organized
• Work a flexible schedule, which includes evenings, weekends and holidays. Key dates include but not limited to November 29, November 30, and December 1 (Black Friday weekend) and December 26 (Boxing Day)

Please note: Previous experience in retail sales or customer service is preferred, but not required. A passion for technology and telecommunications is a plus.

What's in it for you?

• Competitive hourly rate and end of season bonus for qualifying team members
• Additional incentives, discounts on TELUS products, and WorkPerks - employee discounts on products & services across 12,000 retail & service providers
• Career growth and learning & development opportunities to continuously develop your skills
• Opportunity to give back to communities in which we work, live and serve
• And much more…

You will be successful if you are...

• motivated
• engaging
• adaptable
• positive
• supportive
• team player
• eager
• resilient
• reliable

A bit about us

We're a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

You'll find our engaging, high-performance culture personally fulfilling, professionally challenging, and financially rewarding. We're committed to diversity and equitable access to employment opportunities based on ability. Your unique contributions and talents will be valued and respected here. When you join our team, you're helping us make the future friendly.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.