Inside Sales Team Lead

Get to know Sleeman Breweries

At Sleeman Breweries, our people make us exceptional. We're a company founded by entrepreneurs, and that spirit is alive and thriving today. If you want to make your mark, this is the place for you - and we want to work with you!

While we're Canada's third-largest brewer, we're also a place where you can get to know everyone's name and they'll get to know yours. People here care about what they do and the people they work with.

Our commitment to our people and our values are clear. In 2023, we were named one of Canada's Best Employers (Forbes Magazine) and one of Canada's Greenest Employers.

What you'll get

To attract top-tier talent, we offer top-tier benefits:

• Compensation that's a step ahead
• RRSP matching program to help you save for retirement
• A commitment to work-life balance and flexible work arrangements when appropriate for the role
• Benefits coverage for partners and kids
• Parental leave top-up for primary and secondary caregivers
• Employee beer credit
• Tuition reimbursement program for eligible employees
• Employee and family assistance program
• Discount program with access to perks from big brands and local favourites

What you'll do - The opportunity

Position:

Location:

Level:

Hiring Range:

to

Description:

Reporting to the Provincial Sales Manager - On-Premise and Inside Sales, the Inside Sales Team Lead will represent our company and grow Sleeman Breweries' portfolio presence in the trade. Provide target planning and coaching support to the Inside Sales team as required. Act as the primary escalation point for external customer service issues. Perform inside sales calls for own territory. *Please note this is a hybrid work model, 3 days in office*

Responsibilities:

• Provide input to develop and lead execution of strategic plans and targets for inside sales; work with Sales operations to ensure plans remain up to date and recommend changes to ensure the district team remains on track to achieve targets.
• Provide direction and coaching to Inside Sales team to achieve sales targets, including volume, GM, share growth and distribution targets.
• Act as the primary contact for other departments (e.g., Supply Chain, IT) for customer service and internal systems related issues. Act as the primary escalation point for external customer service issues.
• Lead weekly team meetings to provide updates, feedback and guidance to sales team and to address customer concerns/issues in the sales process
• Analyze and provide reporting on inside sales activities and identify continuous improvement opportunities, as required.
• Establish business relationships with retail customers; advise/provide recommendations regarding Sleeman products, promotions, and sales opportunities.
• Develop and execute sales strategies to achieve territory volume and gross margin targets.
• Maintain up-to-date customer information and sales data in customer relationship management software (CRM)
• Review sales data and apply knowledge of the territory to identify opportunities and execute sales plans. Coordinate and execute various Key Account and Marketing programs and provide feedback regarding the design, implementation, and effectiveness of programs.
• Remain updated on industry trends, competitor activities, and consumer preferences to identify new sales opportunities
• Perform other related duties as required

Requirements:

• Minimum 3 years of experience working in a sales environment, plus at least 1 year of leadership experience
• Post-secondary education in business administration or related field.
• Food and beverage industry experience is an asset
• Proven customer service experience required
• Experience executing sales plans
• Proven ability to build strong working relationships, internal and external to the organization
• Effective communication, both written and verbal; strong presentation skills
• Strong analysis and planning skills
• Computer skills with ability to use Microsoft Office, including experience developing reports in Excel
• Ability to demonstrate behaviors compatible with organizational values

Working conditions:

• Manual dexterity to perform work at a computer for prolonged periods of time

Think you have what we need, but your credentials don't perfectly line up? You should apply! We know that folks in some equity-deserving groups miss opportunities if they think their qualifications don't fit. We would love to chat about your skills and experience and see how we might work together.

What matters here

We like you just the way you are. We believe in creating safe and inclusive spaces for everyone and our Diversity, Equity and Inclusion Committee helps us live up to that commitment.

You're welcome here no matter your sex, sexual orientation, gender identity or expression, religion/creed, language, national or ethnic background, Indigenous identity, race, colour, neurodivergence, or disability status. We're an equal-pay employer and believe in opportunity for everyone.

Need an accommodation during the application process? Let us know!

What we make

Our consumers know we create some of the best beers in Canada from our breweries across the country: Sleeman, Okanagan Spring, Unibroue, and Wild Rose. And we're growing into new and innovative spaces with our ready-to-drink SoCIAL LITE line.

Get an inside look at what it's like working at Sleeman Breweries by following @lifeatsleeman on Instagram. We think you'll like working here!

We thank all candidates for their interest however only those selected to proceed will be contacted.