Programs Specialist
Become a changemaker with Islamic Relief Canada! Join our team and work towards our mission to mobilize Canadians to transform more lives around the world in the most trusted manner.
Location: Burlington, Hybrid.
About the Department:
The Special Programs Department at Islamic Relief Canada drives impactful and innovative initiatives to address diverse global needs through strategic project management and international collaboration. Our team oversees the Inspire Volunteer Abroad Program offering unique opportunities for Canadian volunteers to gain hands-on experience in humanitarian development and the Gifts in Kind Program which is dedicated to sending in-kind donations, primarily medical equipment, supplies, and pharmaceuticals, to developing countries to build health infrastructure's capacities and address emergency needs. By joining our department, you'll contribute to meaningful projects that make a real difference in communities around the world, while supporting volunteers in their journey to create lasting change.
Job Purpose:
The Programs Specialist, as a crucial contributor to the Inspire Volunteer Abroad Program, plays a pivotal role in all its stages, demonstrating a comprehensive understanding of project dynamics. They meticulously prepare for volunteer abroad trips and assist in crafting impactful project designs. This includes a strategic approach to volunteer recruitment, ensuring that the program attracts individuals who align with our mission and values. Additionally, the specialist excels in data management, employing a systematic approach to organize and leverage information for informed decision-making. They also actively participate in volunteer onboarding and training, equipping participants with the necessary knowledge and skills for successful mission execution. The specialist supports fundraising efforts, galvanizing resources to underpin program sustainability. During trip implementation, they ensure seamless operations and foster a conducive environment for volunteers to make a meaningful impact. Post-trip engagement and evaluation are also central to their responsibilities, fostering a culture of continuous improvement. Moreover, the specialist explores innovative avenues for program expansion, including the development of new streams such as Inspire Medical and Internships, enriching the scope and impact of our humanitarian endeavors. Through their dedication and expertise, the Programs Specialist is instrumental in realizing the program's vision of creating positive, lasting change across the globe.
Essential Duties and Responsibilities:
Outreach & Recruitment
Develop and implement plans for the selection of volunteers
Recruit, energize, and retain volunteers
Build relationships with partner organizations
Support selected volunteers to meet their fundraising targets
Program Management
Screen and select locations where the volunteer abroad program can take place
Coordinate with various stakeholders to develop a 2-week program in the specific host country of volunteer missions
Develop curriculums and training modules for the Inspire program
Develop procedures for the proper running of all activities
Search and apply for grants
Project Administration
Keep track of all volunteer records, sign-off sheets, and fundraising efforts in IR database and update regularly
Managing trip-related documentation, such as waivers, emergency contact information, and trip evaluations.
Follow up with all the Inspire mentors after their participation with IRC, collect their feedback, blogs, articles.
Volunteer Engagement
Create/maintain the database of all the volunteers who participated in IRC's volunteer abroad program.
Work with IRC's volunteer specialist to organize events and capacity-building programs for the volunteers
Organize and lead community engagement events
Trip Management
Collaborating with trip leads to plan and execute volunteer trips efficiently.
Assisting in administrative tasks related to trip preparation, including coordinating transportation, accommodations, and activity logistics.
Providing support to volunteers before, during, and after trips, including answering inquiries, offering guidance, and addressing concerns.
Facilitating communication between volunteers, trip leads, and relevant stakeholders to ensure a cohesive and successful trip experience.
Remaining flexible and adaptable to take on any additional tasks or responsibilities as assigned by the supervisor.
Disclaimer: Please note that while Volunteer Trip Management may be a component of this role, the assignment of specific duties related to this aspect may vary depending on organizational needs and priorities.
Qualifications and Requirements:
Master degree in social science, international development or related field
Strong familiarity and understanding of Project Management
Strong interpersonal and team skills;
Outstanding communication and interpersonal abilities.
Excellent organizational and leadership skills.
Strong travel experience.
Demonstrated capacity to work both in a self-directed manner and collaboratively with other staff and stakeholders;
Experience managing youth development programs and leading volunteer trips.
Demonstrated ability to coordinate logistics and work effectively with volunteers.
Strong computer skills in word processing, spreadsheet, electronic mail and database systems
Demonstrated capacity to work effectively in a wide range of cultural and political settings
Be able to work comfortably in a fast-paced environment
Excellent problem-solving skills
Strong time management and prioritization skills
Proficient with Gmail, MS Office suite, Adobe Acrobat
Available to work flexible hours, additional as required
Fluent in English; Ability to communicate in French and other languages is an asset
Must be eligible to work in Canada
Please note: this position may require mandatory travels to IR projects worldwide and across Canada.
Starting Salary:
$60,000.00