Sales Representative (Hybrid)

As a Sales Representative, you will be responsible for managing an established portfolio while also seeking to acquire new customers in Ontario and Western Canada. Your objective will be to ensure that both volume and overall account management meet targeted goals. Your success will be reflected in your ability to identify and secure new business opportunities within the existing portfolio.

What We Offer:

• Competitive Compensation - Including an annual bonus plan and pension plan

• Flexible Benefits Plan - in effect from day one and offers three levels of coverage to select from to meet your unique, personal needs

• Paid Vacation - Plus an annual option to purchase additional vacation, too

• Wellness Support - With an annual wellness allowance, paid personal care days, and a 24/7 Employee & Family Assistance Program

• Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities:

• Build and maintain effective long-term relationships with key senior-level decision makers; including the customer's C-suite level

• Continually seek opportunities to gain net new opportunities and expand the share of wallet, drive new product sales, and sell complex offerings or bundle multiple offerings

• Following a defined sales process

• Develop account plans with high gain customers and execute against plans. Monitor accounts to ensure volume and gross margin are performing as planned on existing accounts and new opportunities

• Develop close the gap plans on accounts that are not performing to plan, and present close the gap plans and adjust activity levels if forecast is not on plan

• Discover and capture all pertinent customer information on the opportunity, keep sales pipeline current with only those opportunities that are progressing to commitment, and capture all customer conversations & information

• Understand credit granting requirements, customer pricing options, complex opportunities and submit complex deals for approval as required

• Forecast opportunities that will close in the next 30/60 days

• Identify accounts that are retention risks and develop retention strategy

• Participate in sales meetings as laid out in the sales management meeting cadence

• Handle incoming customer requests by completing tasks and/or working with internal team to find solutions - card order, billing problem, tech issue, site issue, billing question, reporting

Your Skills:

• Utilize sales tools such as Salesforce, Microsoft Office and Sales CRM (customer relationship management tool)

• Experience in the petroleum industry considered an asset

• Must be able to handle multiple tasks with strong attention to detail

• Must be able to work in a fast paced environment with the ability to organize and prioritize workload

Your Experience:

• Degree in Business Administration/Commerce preferred or equivalent work experience

• 5-10 years relatable experience in sales/marketing and customer service

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