Senior Account Manager

Summary:

Charter, an award-winning technology solutions integrator established in 1997 in Victoria, BC, is seeking a Senior Account Manager to join our dynamic team.

In this role, you’ll build meaningful relationships with both new and existing accounts, driving sales and creating tailored solutions that align with our clients' unique needs. You’ll work closely with Charter’s highly certified business practices team, leveraging their expertise to identify opportunities that generate value, foster growth, and modernize businesses. We partner with industry leaders such as Juniper, Cisco, Extreme, and Microsoft, along with other key players, to provide a comprehensive range of IT hardware solutions. Additionally, we offer a full suite of solutions, including Managed Services, Project Services, IT Support Services, and a wide portfolio of Advisory and Consulting services.

Join us to make an impact, collaborate with a vibrant team of over 150 professionals, and thrive in an environment where innovation and collaboration drive exceptional outcomes. Together, let’s achieve your possible.

Location: Vancouver

Key Responsibilities & Accountabilities:

• Successfully promote, develop and sell Charter as a full service, high value-added IT network systems integrator into new enterprise and service provider accounts across Canada
• Develop and maintain multiple levels of account relationships with medium and large accounts
• Able to develop strategies and tactics to acquire new accounts to Charter
• Possess and maintain an exceptional level of technical knowledge of the company’s broad array of products and services
• Develop new business models both inside and outside of Charter’s existing client base
• Qualify, develop, and close sales opportunities to meet/exceed required sales targets in both the product and services categories
• Demonstrate a high level of cross company teamwork in all activities
• Work in a team like manner with all Charter’s external business partners to develop best in class offerings to our customers’ challenges and needs
• Detailed intimacy of overall network and communications architecture in large and medium accounts, and able to map Charter offerings that can deliver desired business outcomes
• Maintain a solid understanding of the overall technology sector and market changes, from basic requirements to major industry impacting directions
• Engage, develop and deliver compelling high end, high value customer presentations

• Other projects and duties as required.

Key Qualifications:

• At least 5-8 years of experience with a proven record of success in IT Networking sales, detailed account management and business consulting sales skills
• The ability to bring in a book of business that includes relevant clientele
• An enterprise-focused account management acumen and a comfort dealing with larger sales partners
• A track record of making quota / closing forecasted deals, including solid weekly forecasting, account heat mapping, pre and post sales process, and ongoing account management skills in both Enterprise and Service Provider accounts
• Work effectively and cooperatively with inside sales, administrative logistics and technical teams
• Relentless pursuit in driving sales opportunities through the sales forecast funnel to closure
• Proficiency and deep understanding of complex networking solutions is imperative
• Competitive adeptness in setting the stage, business savvy, a strong customer focus, self-confidence, and an ability to manage business relations
• A proven ability to develop long-term and mutually beneficial relationships with large accounts, including some expertise at financial modeling and executive level deal discussion
• An existing base of strong relationships with new prospective accounts to which you could sell Charter solutions
• Proven winning RFP response experience, including thorough working knowledge in using all Microsoft office tools
• A university degree in business or related area will prove to be an asset
• Excellent qualifying skills, closing skills

Personal Attributes / Core Competencies:

• Self-starter, independent worker, intelligent and driven to succeed - strategic and tactical
• Well spoken, presentable, good communications skills (written and oral)
• Eager to learn and develop

If you believe you are the right fit and have what it takes to be Charter's latest and greatest Senior Account Manager, please apply!