Associate

What is the opportunity?

RBC Dominion Securities is a relationship-focused investment and wealth management firm that consistently ranks #1 in Canada. We are proud of our collaborative, supportive culture that enables success at every level and equips us to help our clients achieve their financial goals.

The RBC Dominion Securities branch located in Sidney is looking for a resourceful, efficient and collaborative individual to join our leading wealth management firm as an Associate.

By providing ongoing, exceptional service and support to our clients and our Advisor team, you will help our team deepen existing relationships and welcome new clients to the firm. As an invaluable internal and external point of contact, you will play a key role in maintaining client accounts, ensuring account administration and documentation remains up-to-date and compliant and working with an Investment Advisor in managing client portfolios and wealth management planning opportunities.

What will you do?

• Prepare and execute on client documentation for account opening.
• Follow up on documentation with clients or back office as required.
• Assist clients with online access and ensure their onboarding experience is paramount.
• Investigate & resolve client inquiries as well as complaints related to accounts.
• Maintain accurate client records and make notes on all client communications with the team.
• Prepare client review packages and manage all required client communication.
• Maintain website content, marketing campaigns, client communication campaigns, client events, client appreciation.

What do you need to succeed?

Must-have

• CSI Canadian Securities Course/CSI Conduct and Practices strongly preferred.
• A desire to be part of a collaborative team that pursues excellence through continuous learning and improvement.
• Proactive communication that is clear and concise.
• Detail orientated and accurate.
• Exceptional interpersonal and client service skills in person and over the phone.
• Ability to integrate the digital world into all facets of the role and interactions with clients.
• Excellent command of the English language, strong written and oral English skills, with accurate grammar.

Nice-to-have

• University degree is an asset but not required.
• Experience in the financial industry as an asset but not required.
• Handbook Course is an asset.

What's in it for you?

• Work on a dynamic, collaborative, high-performing team.
• Opportunity to make a difference and lasting impact.
• A comprehensive training program in financial services
• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

Compensation for this position (including salary and discretionary/variable incentive payments) will be determined by factors, including but not limited to the candidate's experience, skills, registration status, performance, individual goals; market conditions; and business needs.

The expected base salary range for this position is $37,500 - $45,000.

This position may be eligible to receive a discretionary/variable incentive payment up to 1.0x base salary.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.