IT System Administrator - Openroad Auto Group

UNLIMITED POSSIBILITIES AHEAD

Position: IT System Administrator
Status: Full-Time

Dealership: Head Office
Department: IT Department

We believe in doing good for our customers and for ourselves. Whether it's launching the most anticipated model of the year or purchasing a vehicle for your next adventure, great people and relationships are at every turn with OpenRoad.

We are proud of our forward-thinking culture developed over 40 years of continuous improvement initiatives. OpenRoad is one of the largest and fastest-growing automotive retail groups in the country (representing 21 automotive brands across 34 locations) with a shared vision to become the national automotive leader in customer experience. As one of Canada's Best Employers and Best Managed Companies, we are looking for team players who are excited to continually learn, work hard, and take ownership of their roles.

If you love the idea of joining an organization with unlimited possibilities to accelerate your career, then apply to OpenRoad and grow with us today!

A Career at OpenRoad Means You'll Enjoy:

• Opportunity to work with a variety of OEM BRANDS including; Acura Audi, BMW, Genesis, Honda, Hyundai, Jaguar, Land Rover, Lexus, Mazda, Mercedes-Benz, MINI, Porsche, Rolls-Royce, Subaru, Toyota, Volkswagen
• Amazing Incentives include but not limited to Discounted Vehicle Purchasing Program, Boot Allowance, Computer Rebate Program, Employee Referral Program, Employer RRSP Matching
• Internal and external, training & development opportunities for skill development and growth
• Be part of a collaborative, friendly, and progressive work culture with an emphasis on transparency, innovation, relationship, and empowerment
• Comprehensive extended health and dental plan tailored around Associate wellness
• Recognition and Engagement Events!

Key Responsibilities:

• Provide second-level support to end-users via phone, ticketing system, remote support, and on-site assistance when needed.
• Manage and maintain Windows and Linux servers, VMware vCenter, and cloud-based infrastructure.
• Monitor system performance, troubleshoot issues, and implement proactive solutions.
• Maintain Active Directory, including user account management, group policies, and security settings.
• Support and administer Microsoft 365 services, including Exchange Online, SharePoint, and Teams
• Implement disaster recovery strategies to mitigate system failures and cyber threats.
• Support and troubleshoot dealership DMS systems to ensure smooth operations.
• Provide training and mentorship to new IT staff as required.
• Develop and maintain internal technical documentation, manuals, and IT policies.
• Oversee dealership IT projects, working with third-party contractors and suppliers.

Qualifications & Technical Skills:

• 5+ years of experience as a System Administrator, Network Administrator, or a similar role in an enterprise environment.
• Bachelor's degree in Computer Science, Information Technology, or a related discipline.
• Strong understanding of Microsoft 365, Microsoft Active Directory, Windows Server, and Group Policy.
• Experience with VMware vCenter and virtualization technologies
• Knowledge of automation tools like PowerShell, Ansible or similar.
• Experience managing Microsoft Azure/Microsoft 365 environments, including SharePoint, Teams, Microsoft Intune.
• Understanding of IT security best practices and compliance standards.
• Excellent oral and written communication skills.
• Ability to work independently and under pressure in a fast-paced environment.
• Certifications such as Microsoft Certification: Azure Administrator, VMware VCP, or CompTIA Security+ is an asset
• Valid Class 5 Driver's License required.

Internal Candidates MUST apply by filling out the Internal Endorsement Form on SharePoint. Failure to complete the form will cause a delay in your application.

https://orag.bamboohr.com/careers/4317

We are an equal-opportunity employer that embraces diversity. We stand behind the growth of our associates to help them achieve their vision and goals.

JOIN US AND GROW WITH US!

We thank all those that have applied. Only those considered for the position will be contacted.