Digital Sales Specialist

The Digital Sales Specialist is responsible for online product listing; product content maintenance, promotion planning, sales performance analysis, new sales projects execution aimed to improve online sales. This position is required to work closely and coordinator with cross-departments including the Digital, Merchandising, and Store Operation to archive department goals.

• Handle online product listing, product content maintenance, event planning and execution to secure solid product basic.
• Liaise with internal departments and various stores on promotional campaigns, marketing materials, project timelines, follow-up actions, and other matters related to online product launches.
• Product category review and analysis to ensure sales opportunities and profitability.
• Generate sales reports and perform analysis on product selection, pricing, market surveys, and other related data as required.
• Working with the Digital Operation team to prepare marketing and promotional materials, including translating messages into both English and Chinese.
• Assist Digital Sales Manager to communicate and follow up with other internal departments, detailing related projects that are assigned.
• Work with 3rd party image company to select new items which need to go online and monitor the process to ensure those new items are uploaded online on time
• Share best practices and maintain knowledge of emerging trends through networks with internal and external stakeholders
• Periodically support project for US
• Perform any other duties as assigned by Manager(s) and other Executive(s).

• A bachelor’s degree in Business Administration, E-commerce, Marketing, or other related disciplines.
• 3 years’ related experience in online sales, familiar with online product cycle AND/OR strong product knowledge in food industry ideally Perishable or Dairy and Frozen.
• Strong passion and awareness of online business experience in the Canada Market are strongly preferred.
• Master of Spreadsheet and Analyst skills is strongly preferred. Power BI skills will be an asset.
• Able to demonstrate enthusiasm in delivering all the job responsibilities within the given timeline
• Strong interpersonal skills with the ability to communicate effectively across all levels of the organization and with external stakeholders.
• Ability to prioritize and deliver multiple assignments promptly and accurately.
• Possess some technical knowledge of any food product categories, specifications, and pricing, including produce grading & standards, CFIA regulations, and mandatory standards is highly preferred.
• Knowledge of Asian trendy fresh products (including Perishable, Dairy and Frozen) is an asset.
• Strong written and verbal communication skills in English
• Able to communicate in Chinese (Cantonese and/or Mandarin) is highly desiable

Employee Benefits

• Quarterly discretionary bonus
• Life/AD&D insurance
• Extended health/dental/vision care
• Paid annual/sick/marriage/bereavement leave
• Subsidized staff meals
• In-store staff purchase discount

Shift

•  5 day work week (Monday to Friday, 9:00 am – 5:30 pm)

Safety Statement 

Safety continues to be T&T Supermarket’s top priority. We’ve established health and safety policies and measures to ensure our Stores, Food Processing & Production Centres and Warehouse & Distribution are as safe as possible.