Branch Manager, Commercial Insurance

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of "we're here to help people" is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for a Branch Manager to join our Commercial Insurance Department working from our Medicine Hat, AB Branch on a Permanent Full Time Basis. This is a mobile position and travel will be required.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• 'Dress for your day', dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2023

What the Role Entails:

Reporting to the Territory Manager, the Branch Manager works closely with a team of insurance professionals to ensure sales and service staff are meeting production targets and branch operations are operating effectively.

• Responsible for all day-to-day team management.
• Manage the Commercial Insurance operations in the branch to achieve growth and profitability targets.
• Implement and monitor Commercial Insurance objectives with respect to growth, retention, accounts receivable and quality of the books of business and expenses.
• Communicates, implements, and monitors strategies to ensure goals and objectives are attained.
• Work with other Branch Managers to ensure the quality of services and sales meets expected standards.
• Collaboratively analyzes and resolves quality and customer service and sales problems in order to deliver on our Customer Value Proposition.
• Accountable for overall staffing and leadership of the team - motivate staff to participate in company objectives as well as continuously keeping front-line staff informed of changes or new directions.
• Develop succession planning for all key positions.
• Responsible for the general administration of the team, including but not limited to IT, payroll, hiring staff, and human resource changes and management.

What you bring to the table:

• Post-Secondary Education
• Minimum of 5-8 years relevant work experience
• Strong people management skills
• Experience in Personal lines and Commercial lines
• Insurance Designation (CAIB, CIP, FCIP or AIIC, RIBO or AIC Level 2)
• Analytical reading and interpretation of numbers
• Excellent problem-solving and decision-making skills
• Excellent verbal and written communication skills
• Ability to pass a criminal and credit background check

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

At BrokerLink, we know there's more to your decision about where you work than just the work itself. We know that helping our people achieve their career goals in a culture that offers growth and balance is what sets us apart. Our commitment to our employees is to offer workplace benefits that set the standard for them and their families. Along with a professional and fulfilling work environment, we provide competitive compensation, comprehensive benefit programs and a commitment to ongoing professional development.

Our values help guide us and our commitment to excel in all aspects of our business. Joining our team means you'll have the opportunity to live our values.

Discover more about BrokerLink! Visit our new dedicated Webpage.

At BrokerLink, we value diversity and are committed to creating an inclusive workplace that inspires each of us to be the best we can be. Join our team and make a difference!