Regional Sales Coordinator

Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Take your career to new heights while surrounded by breathtaking landscapes, world-class hospitality, and endless opportunities to explore. This is more than just a job—it's a chance to live, work, and thrive in a place like no other. Join us and make every day an unforgettable adventure!

Fairmont/Accor Canada's Western Mountain Collection is embarking on an exciting transformation as many of our iconic mountain resorts experience multi-phase renovations and repositioning. Great opportunity to join our winning team and represent five iconic resorts in Western Canada; Fairmont Jasper Park Lodge, Fairmont Banff Springs, Fairmont Chateau Lake Louise, Fairmont Chateau Whistler & Rimrock Resort Hotel (an Accor hotel). We are seeking a high energy Sales Coordinator who is extremely dedicated to her/his job and is willing to "go the extra mile" and able to "think out of the box." We are looking for a hospitality career professional, who is interested in beginning a career in Sales and has a strong desire to excel, and exceed the expectations of our guests. This position is based out of Fairmont Jasper Park Lodge.

Competitive Salary: $53,000-55,000 gross annually, based on previous experience & education

Summary of Responsibilities:

Reporting to the Director of Group Sales of Fairmont Jasper Park Lodge, responsibilities and essential job functions include but are not limited to the following:

• Consistently offers professional, engaging and friendly service
• Coordinating and supporting all aspects of sales activities including taking initial inquiries, generating leads, proposals, referrals and contracts, blocking space etc.
• Process proposals and contracts as required
• Liaise with clients in absence of sales manager
• Process returns of contracts and distribute through proper channels internally
• Coordinate specific marketing initiatives involving Revenue Streams
• Possess and share knowledge of Fairmont Banff Springs, Fairmont Chateau Lake Louise, Fairmont Jasper Park Lodge, Fairmont Chateau Whistler and Rimrock Resort Hotel products including accommodation, meeting facilities, history and heritage, activities and local programming
• After appropriate training and development, participate in site inspections, familiarization tours, trade shows and functions within the hotel, as required, and in the absence of the Sales Manager
• Actively participate in industry and hotel training programs
• Be an effective team player within the Sales team of Canada's Western Mountain Collection and with other team members in Catering and Conventions, Guest Services, Food and Beverage and other key areas within the hotel and the region
• Actively seek opportunities to improve systems and procedures
• Willing to manage additional responsibilities and duties as required
• Participate in at least one hotel committee (e.g. Health & Safety Committee)
• Attend all Sales meetings and other meetings as required
• Other duties as assigned

Qualifications:

• Minimum one year experience in hotel environment (ideally in Sales, Reservation, Conference Service or Front Office)
• Excellent communication skills and English; second foreign language a definite asset
• Excellent knowledge of MS Word, Excel, PowerPoint, Windows
• Knowledge of Opera Sales & Catering / Opera Sales Force Automation and Property Manager are assets
• Highly detail-oriented with excellent communication and organizational skills
• Articulate, self-motivated, energetic and positive team-player
• Confident, well-groomed, pleasant telephone and personal disposition
• Knowledge of Fairmont Jasper Park Lodge, Fairmont Banff Springs, Fairmont Chateau Lake Louise, Fairmont Chateau Whistler and Rimrock Resort Hotel, heritage, facilities and programs are a definite asset
• Desire to learn and advance within the Sales and Marketing team/division
• Enjoys challenges, works well under time pressure, thinks ahead and is extremely committed to the job
• Graduate of Hospitality Degree / Diploma program a definite asset

Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Job Perks & Benefits:

• Subsidized staff accommodation assistance provided
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - exclusive room rates for colleagues, which includes 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability)
• Comprehensive wellness platform for employee mental health and wellbeing support
• Discounts while using our resort's Food & Beverage Outlets, Fitness Centre, and Fairmont Jasper Park Lodge Golf Course
• Automatically added to our resort's Colleague Lifestyle Program which includes access to staff activities and events
• One complimentary meal per shift in our staff cafeteria
• Opportunity to develop your talent and grow within Fairmont Jasper Park Lodge and over 5,000 properties with Accor

Apply Today: Whether you're just launching your career or looking for a new adventure, we invite you to visit https://www.jasperparklodgejobs.com to learn more about Fairmont Jasper Park Lodge and the extraordinary opportunities that exist within our resort!

We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence: JPL.careers@fairmont.com