Senior Account Manager- Partner Solutions

Description

As a member of the TELUS Partner Solutions business unit responsible for bringing a world of possibilities to our customers and the best of TELUS to the connected world, you will be accountable for the development and closure of new strategic sales opportunity in bringing TELUS' worldwide global connectivity capabilities to innovative existing and new players, developing and driving accounts engagement strategy, expanding executive relationships and building new business arrangements with potential customers inside and outside Canada.

What you will do:

• Manage a large base of existing customers that represent the smaller, niche players in Partner Solutions
• Prospect for new customers
• Drive Partner Solutions strategic objective of business expansion in Canada and in the U.S. and channel external ideas into business plans and solutions implementation
• Initiate, develop & maintain relationship with key decision-makers with existing and prospective customers
• Uncover business opportunities for TELUS with Canadian and U.S. based industry players in telecommunications, Over The Top, UCaas, SIP and related advanced communications
• Close sales arrangement for profitable growth
• Develop engagement strategy and positioning of TELUS solutions, oversee the preparation of deal plans & collaborate with internal stakeholders
• Negotiate and drive contractual closure
• Analyze customer needs, drive opportunities for increasing revenue through a thorough understanding of customer business and market opportunities
• Provide accurate, relevant and timely management information on funnel activities for the effective alignment of plans and business forecasts
• Members and structures findings/recommendations for a senior audience
• Embrace TELUS Premier Sales Organization practices for success

Qualifications

What you bring

• Knowledge of telecommunications and IT industry dynamics
• Understanding of global telecommunication wholesale market
• Telecommunication industry regulatory environment trends
• Financial acumen
• Focused on "WE" and not "I", driven by team and company success

Required Skills & Abilities:

• Proven record of identifying business opportunities, assessing risks, and developing strong mutually beneficial business arrangements.
• Exceptional representation and negotiation skills.
• High energy level and drive to succeed in solutions selling and growing in untapped market segments.
• Ability to develop strategic account plans and executive-level relationships.
• Experienced verbal and written communicator, both internally and externally.
• Strong organizational skills, capable of planning, coordinating, and closing multiple initiatives simultaneously.
• Team collaborator, able to express business requirements to internal groups, define custom solutions, and drive plans to success.
• Effective working independently and virtually across time zones, leveraging functional team members, and structuring findings/recommendations for senior audiences.
• Ability to thrive in a dynamic, ever-changing environment and manage ambiguity.
• Knowledgeable of leading industry trends, able to assess market potential and competition.
• Mastery of English language; bilingual or multilingual is an asset.
• Advanced knowledge of standard business software (Google Workspace, MS Office).

Required Professional Designation/Certification:
Business or technical undergraduate degree

Required Experience:

• 5+ years' related telecommunications sales experience and client relationship position
• Consistent high performance against sales targets for complex solution selling arena
• Proven record of B2B solution selling and managing executive level relationships