Acquisitions Integrations Manager

Being a part of BrokerLink, means you live our values: to act with integrity, be respectful of others, have a customer-driven mindset, strive for excellence and always treat others with generosity. These values drive our diversity and inclusion efforts to ensure a respectful and inclusive work environment is present.

We want like-minded individuals who want to provide the highest level of customer service, who carry themselves with utmost professionalism.

We want to invest in you! Your success is our success and our purpose of "we're here to help people" is what motivates us to keep the amazing talent we attract, for a long time. We want to bring out the best of all our team members! Offering countless opportunities to grow and an environment which values our most important assets, you, our team members. We have over 200 offices across Canada, ask us about our flexible work arrangements!

We are looking for an Acquisition Integration Manager to join BrokerLink and work out of one of our offices in Alberta on a full time basis.

As part of our employee promise, here are some of the many perks of working with us:

• Flexible health and dental insurance benefits package
• Personal Spending amount to invest in your healthy lifestyle
• RRSP - Registered Retirement Savings Plan with Company matching
• ESPP - Employee Share Purchase Plan (TSX:IFC) program with matching aspect
• 'Dress for your day', dress according to your daily schedule
• Competitive compensation package with bonus aspect
• Employee discount program, including Apple, Bell, Rogers and more!
• Paid Time Off in the form of: Personal days, Volunteer days, Exam/Study Time, Jury Duty and starting at 3 weeks of vacation per year!
• Working for an employer who is regularly recognized as one of Canada's best employers such as Kincentric 2023

What the Role Entails:

• Responsible for the successful integration of acquisitions.
• Promoting BrokerLink culture including:
  • Customer Experience/NPS
  • Team Building
  • #OneTeam
  • Service focused culture - top notch customer service
  • Employee Engagement
• Assisting with Due Diligence and identifying potential gaps pre and post-acquisition
• Acquisition announcement to new offices - virtual/hands on
• Manager support:
  • Setting up with a BrokerLink Branch Champion
    • Training for Epic, Epic Reports, PowerBI, UltiPro
    • BrokerLink initiatives info:
      • Employee Appreciation Day
      • Shout out
      • Ovations
      • United Way
      • Womentum
      • Employee Engagement Survey
      • Culture of Growth
    • Manager forms/procedures
  • Liaison to Directors, Teams, Branch Managers and Branch Champions
    • Contact on Company Acquisition Letters
    • Licensing reviews
    • HR Assistance with new employees
    • Payment processes
    • Equipment rollout
    • Epic Integration and go-live
    • Telephony Update to UC (TC2/TC3)
    • Broker codes/sanctions
    • Vendor Notifications
    • Book Rollovers
    • Preparing Integration action plans - if issues arise

The successful candidate will have:

• Bachelor's degree in business management or related management work experience
• Minimum 5 years Insurance Industry Experience
• Knowledge of agile methodology and design-thinking methodology in an asset
• Strong collaboration with multi-disciplinary teams and stakeholders across the company
• Proven track record of successful implementation of projects and managing team effectiveness
• Passionate: Inspiring and engaging people, you can effectively manage large projects
• You rely on others' candid feedback for continuous improvement
• You are always looking to drive towards the next innovation that can change the broker and customer experience
• You convert strategy into action, you have personable, effective, and confident manner with the ability to influence a diverse group of stakeholders
• You thrive in a dynamic, fast paced, ever-evolving environment
• You are always striving for excellence

We thank all applicants for their interest, but only those selected for an interview will be contacted.

BrokerLink is committed to providing an accessible environment. Accommodations are available on request for candidates taking part in the selection process.

BrokerLink is committed to creating and maintaining an inclusive environment which embraces our diversities and sees them as our strength! We want to foster a workplace that makes all our team members and customers feel welcome and appreciated.

Discover more about BrokerLink! Visit our new dedicated Webpage - https://www.brokerlink.ca/campaign/discover-brokerlink