In 5 to 10 seconds, a customer knows whether they want to stay at a store or not. According to an Accenture survey conducted in 2017, neglecting customer contact can drive 50% of them away. Certain attitudes by sales consultants send customers away. What are they and how do you correct them? 1. Ignoring the […]
Wait quietly for the recruiter’s call or go a step ahead of the news? Following up your application is often highly recommended, provided you do it right. Explanations and advice from an expert. According to Mélanie Hébert, employment consultant at Orienthèque, the first step is to check that your file has been received. “This confirmation […]
Colleagues who are loud, laughing and talking out loud, continuous movements and visual distractions, lack of intimacy… working in an open area is sometimes a real ordeal. Here are some tips to concentrate successfully in an open area environment. 1. Think collectively An initial solution to find an optimal work environment consists of proposing an informal […]
