Analyzing the current lease portfolio to identify opportunities for renewing these guests into another lease contract. Contacting guests prior to lease-end in order to schedule a vehicle inspection of their current vehicle. Working in [...]
UNLIMITED POSSIBILITIES AHEAD. Position: General Accounting AssociateStatus: Full-Time Dealership: OpenRoad Head Office BurnabyDepartment: Accounting We believe in doing good for our customers and for ourselves. Whether it's launching the most
Provide exceptional customer service by determining each prospective client’s vehicle needs by asking questions and listening. Promote new business and contributing to company’s customer base by seeking new customers through prospe[...]
Handling heavy outbound and inbound phone contacts. Following up with customers about their experience at OpenRoad. Contacting customers to schedule sales appointments. Providing customers positive experiences through excellent service[...]
Handling customer calls regarding appointment cycle, and ensuring all service appointments are scheduled when due. Review unconfirmed appointments in the system and contact customers to confirm several days prior to scheduled appointme[...]
Direct customers to the correct department or personnel, notify the appropriate Product/Service Advisor that a customer is waiting, or introduce the customers to advisor. Answer basic customer inquiries and refer more extensive inquiri[...]
Provide excellent customer service, and interact with guests and wholesale customers. Be familiar with the process of ordering and arranging parts, and setting up delivery as required. Maintain minimum levels of parts and supplies thro[...]
Receive repair orders from DMS Dispatch System, Shop Foreman, Service Advisor or Service Management, and perform work as outlined on repair order with efficiency and accuracy. Ensure work is performed in accordance with Dealership, Fac[...]
Keep all vehicles clean and ready for delivery or display Proper day-to-day presentation and maintenance of inventory (signage, moving & tracking vehicles within the dealership) Lot presentation (housekeeping, display) Exceeding our cu[...]